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Partner FAQs

How can my estate agency business join Supply Partners?

The registration is open to everyone.

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How do our customers access the retailers?

Estate Agents simply provide their customers with a link providing direct access to the the landing page hosting all Retailers. This link can either be provided directly from the Agent to the customer or displayed on their website.

How do our customers receive a discount on their purchases?

Providing the customer accesses the Retailer through the Agent’s link, their journey will be tracked and any eligible discounts will be automatically applied at checkout. For Retailers offering services where a standard online checkout isn’t suitable, customers will complete an enquiry form instead. The Retailer’s team will then contact the customer directly, with the enquiry flagged as coming from Supply Partners Direct, ensuring the applicable discounts are still honoured.

How does my estate agency receive commission payments?

Estate Agents will receive commission on all purchases that have been made via their unique link. The Retailer will pay commissions to Supply Partners on the agreed terms, who will then produce monthly commissions statements to each individual Agents and pay accordingly.

How frequently do we receive our commission?

Commissions will be paid on rolling monthly basis.

Customer FAQs

How do I receive a discount on my purchases?

In order to receive a discount on every purchase made from our selected National Retailers,  you must always visit the estate agents website and click on the icon Supply Partners. Once you have selected the retailer, at the point of paying for your purchase you will automatically receive a discount on the price.

If I revisit the retailers web site to make another purchase will the Supply Partners discount be applied?

In order to receive a discount on all purchases, you must always visit the estate agents website and click on the Supply Partners icon.

How do I return faulty goods?

Your purchasing experience and returns will be direct with the retailers, that is the same for all purchases made and for the return of any goods.

How do I find out which National Retailers are participating?

You must always visit the estate agents website first.  Then click on the Supply Partners icon and it will take you to a number of retailer categories, you can then select what you are looking for under the relevant category; for example, flooring, kitchens, building materials, garden equipment etc.  We will be regularly adding retailers to our list of Supply Partners throughout any one given year.

Can you guarantee that I will be paying the cheapest price for my purchases?

No we cannot ever guarantee cheapest price, but we can confirm that you will receive a genuine discount on all products being sold from quality National Retailers in our Supply Partners list.